Client Relationship & Sales Specialist (Healthcare)
💼 Client Relationship & Sales Specialist – Physical Therapy Services
📍 Chatham, NJ | 💻 Hybrid Schedule | 🕐 Full-Time
💰 Earn $60K+ in Your First Year
Help active adults get back to what they love — pain-free.
At Body Moksha Physical Therapy, we don’t sell appointments.
We build trust.
Most of the people who reach out to us are dealing with chronic pain, pelvic floor dysfunction, long-standing injuries, or frustration with rushed, insurance-driven care. They’re not looking for a pitch. They’re looking for someone who listens, understands, and guides them toward the right next step.
We’re hiring a relationship-driven Client Relationship & Sales Specialist to be that first human connection.
🌟 About Body Moksha PT
Founded in 2016, we help active adults in their 40s–60s move better, stay active, and keep doing what they love — without surgery, medications, or rushed care.
We are:
- A cash-based clinic (in-network only with Medicare)
- 100% one-on-one treatment sessions
- Focused on long-term outcomes, not high patient volume
- Known for deep relationships and high retention
Our patients come from referrals, workshops, ads, and social media — and they expect professionalism, clarity, and empathy.
You’ll often be the first person they speak to.
🚀 Where We’re Headed
Body Moksha is in an active growth phase.
Since 2016, we’ve grown through referrals, community workshops, and a reputation for high-quality care. Over the next 18–24 months, we’re focused on expanding our impact, refining our systems, and preparing for additional clinic locations.
That means:
- Our lead volume is increasing
- Our systems are evolving
- Our processes are becoming more structured
- We are building with long-term expansion in mind
We’re moving quickly — and we need someone who can learn quickly, adapt to change, and grow alongside the company.
If you’re someone who prefers a static role where nothing changes year to year, this likely won’t feel comfortable.
If you like being part of something that’s scaling — and want real opportunity to grow into sales leadership, as we expand — this is that environment.
🧠 Who This Role Is For
You’re not just good on the phone — you build trust quickly.
You’re a strong fit if you:
- Have 1+ year of inside sales or phone-based appointment setting (B2C preferred)
- Are confident using Google Suite, CRMs, EMRs and phone systems (RingCentral or similar)
- Can hold sensitive conversations with emotional intelligence
- Stay organized across multiple platforms without dropping details
- Understand how to guide someone toward investing in premium care
- Thrive in a hybrid environment (in-person events + remote follow-up)
- Want structured goals, accountability, and performance-based pay
- Are coachable and want to grow
- You adapt quickly when systems improve or processes change
- You’re comfortable in a fast-moving, high-growth environment
If you prefer transactional sales or high-pressure tactics, this won’t be a fit.
If you enjoy meaningful conversations and guiding people toward real solutions — keep reading.
💡 What You’ll Be Doing
Lead Follow-Up & Appointment Setting
- Call, text, and email warm leads from Google/Facebook ads, website inquiries, referrals, workshops, and social media
- Book 50+ qualified evaluations per month
- Respond to new inquiries within 5–10 minutes whenever possible
- Track all communication inside Google Sheets, EMR and CRM.
Relationship-Based Sales
- Ask thoughtful, open-ended questions
- Identify physical pain points and emotional drivers
- Address objections around cost, time, and insurance
- Guide patients toward choosing cash-based care confidently
Community Presence
- Attend local workshops and events
- Build connections in-person with prospective patients
- Represent Body Moksha professionally in the community
Systems & Collaboration
- Maintain clean CRM records
- Prevent leads from falling through the cracks
- Coordinate with clinicians to align messaging and expectations
- Contribute ideas to improve patient communication systems
🎯 Performance Expectations
- 50+ evaluations booked per month
- Consistent lead follow-up cadence
- Accurate documentation
- Contribution to quarterly growth goals
💰 Compensation & Benefits
- $60K+ first-year earning potential (base + performance bonuses)
- Monthly commission after baseline goals are met
- Paid time off
- Medical benefits
- IRA matching
- Hybrid schedule (based in Chatham, NJ)
- Ongoing mentorship and structured coaching
This is not a “sit back and wait” role. It’s for someone who wants measurable impact and measurable earnings.
🔥 Who Should Apply
Someone who:
- Believes in physical therapy and long-term health
- Enjoys being held accountable to clear goals
- Wants real opportunities to grow as we expand operations and add future clinic locations
- Is energized by meaningful conversations
- Is comfortable on camera and in live environments
- Understands that follow-up is where conversions happen
🚨 Please Apply Only If:
- You have at least 1 year of inside sales or appointment-setting experience
- You are comfortable working toward performance targets
- You are willing to work both in-person and remotely
📩 How to Apply
Email your resume and a short note about your sales/tech experience to:
[email protected]
💡 Want to stand out? Leave us a voicemail at 973-310-2678 x2 so we can hear your phone presence.